QA Associate: Complaints, Inspections & Compliance

Medline Industries, LP; United States; Presencial; USD 67.000 - 101.000; Tempo integral

Resumo da vaga

Medline Industries, LP is seeking a Quality Support professional to provide basic quality support for the division, including complaint investigation, resolution, and reporting. You will assist with routine product evaluations, set basic quality standards for in-process and finished product inspections, and support QA with product testing, documentation, and vendor qualification activities.

The role involves major responsibilities such as investigating complaints, issuing RGAs, notifying

Qualificações

• Bachelor’s degree in Engineering, Science, Math or related technical field.
• Experience with time management to juggle multiple projects.
• Proven problem solving and systematic reasoning abilities.
• Strong MS Office skills (Word, Excel, PowerPoint, Outlook).

Responsabilidades

• Investigate customer/sales force complaints and ensure investigations are completed and closed promptly.
• Issue replacements, credits, or RGAs as required for complaint resolution.
• Notify sales reps/customers about investigation results.
• Run monthly or quarterly complaint trend reports per SOP.
• Coordinate stock checks and rework of products in response to complaints.
• Identify actions to prevent recurrence of complaints.
• Initiate manufacturing and supplier corrective action reports and follow up on actions.
• Coordinate or perform inspections of new products or from new vendors at branches and factories.
• Build and maintain product documentation (e.g., Device Master Records) to support Design Control and Risk Management.
• Create and maintain inspection procedures.

Conhecimentos

Time management

Problem solving

Attention to detail

Prioritization

Formação

Bachelor’s degree in Engineering, Science, Math or related technical field

Ferramentas

MS Office Suite

Descrição da vaga

Medline Industries, LP is seeking a Quality Support professional to provide basic quality support for the division, including complaint investigation, resolution, and reporting. You will assist with routine product evaluations, set basic quality standards for in-process and finished product inspections, and support QA with product testing, documentation, and vendor qualification activities.

The role involves major responsibilities such as investigating complaints, issuing RGAs, notifying