Associate Quality Engineer — Complaints & Inspections

Medline Industries, Inc.; Chicago (IL); Presencial; USD 67.000 - 101.000; Tempo integral

Resumo da vaga

Medline Industries, LP is seeking a Quality Support professional to provide basic quality support to the division, including complaint investigation, resolution, and reporting. You will assist with routine product evaluations, help set basic quality standards for in-process and finished product inspections, and support the QA team in product testing, documentation, and vendor qualification activities.

Candidates should be detail-oriented with strong time management and problem-solving skills,

Qualificações

• Bachelor’s degree in Engineering, Science, Math or related technical field.
• Experience handling complaints and quality documentation is a plus.
• Strong attention to detail and ability to prioritize tasks to meet deadlines.

Responsabilidades

• Investigate customer/sales force complaints and ensure timely closure of investigations.
• Issue replacements, credits, or RGAs as needed and notify customers of results.
• Run monthly or quarterly complaint trend reports per SOP.
• Coordinate stock checks and rework of products in response to complaints.
• Identify actions to prevent further complaints and initiate CAPA reports.
• Coordinate or perform inspections of new products or from new vendors at branches/factories.
• Build and maintain device master records and other product documentation per regulations.
• Create and maintain inspection procedures.

Conhecimentos

Detail-oriented

Time management

Problem solving

Formação

Bachelor's degree in Engineering/Science/Math

Ferramentas

MS Office Suite

Descrição da vaga

Medline Industries, LP is seeking a Quality Support professional to provide basic quality support to the division, including complaint investigation, resolution, and reporting. You will assist with routine product evaluations, help set basic quality standards for in-process and finished product inspections, and support the QA team in product testing, documentation, and vendor qualification activities.

Candidates should be detail-oriented with strong time management and problem-solving skills,