Quality Assurance Associate Engineer

Medline; Chicago (IL); On-site; USD 67,000 - 101,000; Full time

Benefits offered by this job

Health insurance

Life and disability

401(k) contributions

Paid time off

Employee Assistance Program

Employee Resource Groups

Employee Service Corp

Job summary

Medline Industries, LP is seeking a responsible quality support professional to assist the Division with complaint investigations, resolutions, and reporting. The role supports routine product evaluations, establishes basic quality standards for in-process and finished inspections, and aids the QA team in testing, documentation, and vendor qualification activities.

The position involves up to 10% travel, and requires a Bachelor's degree in a technical field.

Qualifications

• Bachelor’s degree in Engineering, Science, Math or other related technical field.
• Experience applying time management to multiple projects and deadlines.
• Ability to analyze details and draw clear conclusions.
• Proficiency with MS Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Investigate customer/sales force complaints and close investigations promptly.
• Issue replacements, credits, or RGAs as required for complaint resolution.
• Prepare monthly or quarterly complaint trend reports per SOP.
• Coordinate inspections of new products or from new vendors at branches and factories.
• Build and maintain product documentation (Device Master Records) to support regulatory needs.

Skills

Detail orientation

Time management

Problem solving

MS Office

Travel up to 10%

Education

Bachelor's degree in Engineering/Science/Math

Job description

Medline Industries, LP is seeking a responsible quality support professional to assist the Division with complaint investigations, resolutions, and reporting. The role supports routine product evaluations, establishes basic quality standards for in-process and finished inspections, and aids the QA team in testing, documentation, and vendor qualification activities.

The position involves up to 10% travel, and requires a Bachelor's degree in a technical field.