QA Analyst – Hybrid (Fridays Remote)

A-Line Staffing Solutions LLC; Shavano Park (TX); Hybrid; USD 26,174 - 33,062; Full time

Benefits offered by this job

401(k) with company match after 1 year

Benefits available after 90 days

Job summary

A-Line Staffing Solutions is seeking a Quality Assurance Specialist in San Antonio, TX. This hybrid position focuses on monitoring customer interactions and ensuring compliance with quality standards. The ideal candidate has at least 2 years of QA experience and excels in analysis and communication.

Responsibilities include performing evaluations, preparing reports, and collaborating with teams to improve service quality.

Benefits include a 401(k) plan and opportunities for permanent employment based on performance.

Qualifications

• Minimum of 2 years of experience in Quality Assurance or similar role.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.

Responsibilities

• Monitor and evaluate customer interactions for adherence to quality standards.
• Perform Quality Assurance evaluations using Microsoft Forms.
• Prepare and present detailed quality reports to leadership.

Skills

Analytical skills

Problem-solving abilities

Communication skills

Proficiency with Microsoft Office

Data review accuracy

Prioritization in fast-paced environment

Education

Bachelor's degree in Business or related field

Tools

Microsoft Excel

SAP

Microsoft Forms

Job description

A-Line Staffing Solutions is seeking a Quality Assurance Specialist in San Antonio, TX. This hybrid position focuses on monitoring customer interactions and ensuring compliance with quality standards. The ideal candidate has at least 2 years of QA experience and excels in analysis and communication.

Responsibilities include performing evaluations, preparing reports, and collaborating with teams to improve service quality.

Benefits include a 401(k) plan and opportunities for permanent employment based on performance.