QA Analyst: End-to-End Testing & Automation

H&R Block, Inc.; Missouri; On-site; USD 41,000 - 61,000; Full time

Job summary

H&R Block is seeking a QA Analyst with strong test engineering skills to embed quality across the SDLC. You’ll design strategies, build automated tests, validate end-to-end workflows, and partner with engineers and product teams to identify risks early.

You will combine a quality mindset with hands-on technical skills and own delivering reliable, production-ready software. This role emphasizes collaboration and problem-solving within a fast-paced environment.

Qualifications

• 1 year minimum experience in QA or related fields.
• Detail‑oriented and process‑driven mindset.
• Strong collaboration and cross‑team communication.
• Experience in quality assurance, software testing, or tech support.
• Knowledge of SDLC and testing fundamentals.

Responsibilities

• Write test plans, test cases, use cases, and test strategy documents in compliance with relevant organizational and industrystandards
• Create clearly documented defect reports that enable problems to be recreated, along with suitable workarounds
• Construct completeandthorough manual test cases based on test design and thorough knowledge of the product and its environment
• Consistently ensure high-quality throughmanual test cases that fully exercise product functionality, but consume minimal resources
• Effectively use test automation whereappropriateand available to increase the thoroughness of testing
• Execute end‑to‑end functional tests andutilizeautomated tests developed by others to exercisethe system
• Offer direct input into requirements documents, review, and give feedback based on product knowledge and understanding of customer issues (must understand the business needs the product is trying to meet)
• Create work plans for own deliverables and clearly documented personal goals, plans,designs,and results and communicate to both technical and non‑technical audiences;compare, contrast, and prioritize alternative approaches to meeting thoseobjectives
• Contribute to end‑to‑end product testing strategy, focusing on the customer experience

Skills

Detail‑oriented

Collaboration

Problem solving

Communication

Test design

Automation basics

Education

High school diploma or equivalent

Tools

Test automation tools

Job description

H&R Block is seeking a QA Analyst with strong test engineering skills to embed quality across the SDLC. You’ll design strategies, build automated tests, validate end-to-end workflows, and partner with engineers and product teams to identify risks early.

You will combine a quality mindset with hands-on technical skills and own delivering reliable, production-ready software. This role emphasizes collaboration and problem-solving within a fast-paced environment.