Seasonal QA Analyst: End-to-End Testing & Requirements

H&R Block, Inc.; Missouri; In loco; USD 40.000 - 61.000; Part-time

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Quality Assurance Analyst to ensure that software and hardware implementations are functional, meet documented design, and cannot be broken once in the customer’s hands.

You’ll engage early in the design cycle to create use cases, review requirements for tax accuracy, and draft workflows and UI designs for product features and enhancements. This six-month role is on site in Missouri, with opportunities to contribute to end-to-end testing strategy and improve

Competenze

• Detail-oriented and process-driven approach.
• Excellent collaboration, problem-solving, and cross-team communication skills.
• Experience in quality assurance, business analysis, software testing, or technical support.
• Hands-on experience with representative technologies.
• Knowledge of all phases of the software development life cycle.
• Knowledge of software/hardware testing fundamentals including the concepts of both positive and negative testing.
• Self-sufficient and self-starter mindset with the ability to prioritize work efficiently.
• Strong research skills.

Mansioni

• Write test plans, test cases, use cases, and test strategy documents in compliance with relevant organizational and industry standards
• Create clearly documented defect reports that enable problems to be recreated, along with suitable workarounds
• Construct complete and thorough manual test cases based on test design and thorough knowledge of the product and its environment
• Consistently ensure high-quality through manual test cases that fully exercise product functionality, but consume minimal resources
• Effectively use test automation where appropriate and available to increase the thoroughness of testing
• Execute end-to-end functional tests and utilize automated tests developed by others to exercise the system
• Offer direct input into requirements documents, review, and give feedback based on product knowledge and understanding of customer issues (must understand the business needs the product is trying to meet)
• Create work plans for own deliverables and clearly documented personal goals, plans, designs, and results and communicate to both technical and non-technical audiences; compare, contrast, and prioritize alternative approaches to meeting those objectives
• Contribute to end-to-end product testing strategy, focusing on the customer experience

Conoscenze

Detail-oriented

Cross-team communication

Quality assurance

Business analysis

Software testing

Technical support

SDLC knowledge

Positive testing

Negative testing

Self-starter

Hands-on experience

Formazione

High school diploma or equivalent

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Quality Assurance Analyst to ensure that software and hardware implementations are functional, meet documented design, and cannot be broken once in the customer’s hands.

You’ll engage early in the design cycle to create use cases, review requirements for tax accuracy, and draft workflows and UI designs for product features and enhancements. This six-month role is on site in Missouri, with opportunities to contribute to end-to-end testing strategy and improve