PULSE Product Governance: Data, Reporting & PMO Lead

Capital One; Houston (TX); On-site; USD 99,000 - 113,000; Full time

Job summary

Capital One is seeking a Principal Associate Process Manager to champion operational excellence within the PULSE Product Governance team in Houston. You will ensure pristine Jira data quality, translate portfolio metrics into insightful reports, and prepare monthly decks for senior leadership.

In this fast-paced Agile environment, you will build strong partnerships with Product, Technology, and Intent Owners while guiding cross-functional initiatives to improve processes and outcomes.

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 3 years of Process or Risk Management experience.
• At least 1 year of Continual Improvement experience.

Responsibilities

• Enforce Jira Data Quality: Monitor and maintain high data fidelity across all levels—from high-level Programs down to User Stories—to ensure project information is accurate, up to date.
• Reporting & Metrics: Leverage Jira portfolio and execution-level data to build dynamic reporting and dashboards that highlight work visibility, resource capacity, and key product delivery insights.
• Executive Presentations: Lead the creation of monthly senior leadership decks by synthesizing data from Jira and Google Drive to report on portfolio health and guide strategic prioritization decisions.
• Analyze data and influence: Proactively identify data risks and trends.
• Build effective partnerships: with Product, Technology and Intent Owners to achieve desired outcomes by clarifying needs and providing appropriate solutions.

Skills

Analytical thinking

Detail oriented

Relationship building

Influence cross-functional partners

Agile experience

Education

High School Diploma or equivalent

Bachelor’s Degree

Tools

Jira

Job description

Capital One is seeking a Principal Associate Process Manager to champion operational excellence within the PULSE Product Governance team in Houston. You will ensure pristine Jira data quality, translate portfolio metrics into insightful reports, and prepare monthly decks for senior leadership.

In this fast-paced Agile environment, you will build strong partnerships with Product, Technology, and Intent Owners while guiding cross-functional initiatives to improve processes and outcomes.