Pulp Mill Key Account Manager: Process & Growth Partner

1020 Solenis LLC US; North Carolina; Hybrid; USD 73,000 - 108,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Career growth opportunities

Job summary

Solenis is seeking a driven Key Account Manager to manage and expand a portfolio of pulp mill accounts, delivering process expertise and commercial value.

You will be the primary contact for assigned accounts, building strong relationships, ensuring program performance, and driving productivity and cost efficiency.

The role focuses on pulp mill operations and process optimization, with support for recovery, power and water systems in a field‑based, on‑site setting.

Qualifications

• Bachelor’s degree in a technical field (or equivalent experience).
• Experience working in or supporting pulp mill operations.
• Strong knowledge of pulp processing and mill operations.
• Experience supporting recovery, power systems, or boiler water chemistry (preferred).
• Hands-on technical support in a pulp mill environment.
• Strong relationship management, communication, and problem-solving skills.
• Ability to operate independently in a field-based role.

Responsibilities

• Maintain and grow existing customer relationships within assigned pulp mill accounts.
• Provide hands-on technical support focused on pulp mill processes and performance.
• Review and optimize chemical treatment programs through monitoring and analysis.
• Serve as trusted advisor delivering process-focused solutions to improve productivity and cost efficiency.
• Partner with customer teams on-site to support operational performance and continuous improvement.
• Develop and execute sales plans to identify and capture new business opportunities within the mill.
• Manage account profitability, including pricing, chemical usage and receivables.
• Drive safety initiatives and promote best practices at customer sites.

Education

Bachelor's degree in a technical field

Job description

Solenis is seeking a driven Key Account Manager to manage and expand a portfolio of pulp mill accounts, delivering process expertise and commercial value.

You will be the primary contact for assigned accounts, building strong relationships, ensuring program performance, and driving productivity and cost efficiency.

The role focuses on pulp mill operations and process optimization, with support for recovery, power and water systems in a field‑based, on‑site setting.