Publication Specialist Lead (California)

Gainwell Technologies; California; Hybrid; USD 69,000 - 99,000; Full time

Benefits offered by this job

Flexible vacation policy

Educational assistance

401(k) match

Health benefits

Job summary

Gainwell Technologies is seeking an experienced Publications Lead to oversee the development, review, and publication of provider communications for the Medi-Cal Providers Website, including policy updates, FAQs, and manuals.

You will act as a SME for publication standards and project management, guiding a Publications team, coordinating with cross-functional stakeholders, and ensuring timely delivery of high-quality content while working from home with occasional in-office meetings in

Qualifications

• 7+ years of experience writing, editing, developing publications and policy communications, content management, or other related experience.
• Bachelor's degree or equivalent experience in Communications, Journalism, Technical Writing, English, Public Administration, or a related field preferred.
• Advanced experience with Microsoft Word, Excel, SharePoint, Adobe Acrobat Professional, and content management tools, along with strong knowledge of writing standards, editing principles, grammar, style guides, and best publication practices.

Responsibilities

• Provide day-to-day work guidance to all Publications team members, serving as SME for Publications processes, standards, and operational procedures.
• Resolve complex operational issues and escalat e concerns as appropriate.
• Partner with supervisor and organizational leaders as needed to monitor key performance indicators, communicate operational status and support Workforce Management (WFM) and invoice activities.
• Assist supervisor with balancing team priorities, workload distribution and resources allocation to ensure publication timelines are met.
• Participate in hiring process, including interviewing potential candidates.
• Supports onboarding, training, cross-training, and professional development efforts to build team knowledge and enhance performance.
• Determine the scope and timeline of new requests to plan projects. Lead and coordinate project plans, determine resources, etc. Ensure projects and products meet contractual deadlines, quality standards and client needs.
• Act as the primary point of contact for complex policy and system change communications, partnering with business, technical, and program stakeholders to develop messaging and publication strategies.Facilitate stakeholder interviews, cross-functional meetings, and content reviews to gather requirements, validate information, and drive alignment on publication deliverables.
• Manage multiple high-priority publication projects, develops and maintains publication processes and best practices, identifies risks, and ensures timely delivery of critical policy and system communications.

Skills

Publication writing

Editing

Content management

Project management

Leadership

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Word

Excel

SharePoint

Adobe Acrobat Professional

Content management tools

Job description

Select how often (in days) to receive an alert:

Date: Oct 12, 2026

Location:

Any city, CA, US, 99999

Work Mode: Virtual (Exception only)

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

Oversees the development, review and publication of provider communications to the Medi-Cal Providers Website, including but not limited to, state policy and program updates, user guides, frequently asked questions (FAQs) and provider manual additions, revisions and updates.Serves as asubject matter expert (SME) on publication standards, content strategy, and policy communications. Provides oversight for complex documentation projects, ensuring consistency, accuracy and quality across all deliverables.

Your role in our mission

• Provide day-to-day work guidance to all Publications team members, serving as SME for Publications processes, standards, and operational procedures.
• Resolve complex operational issues and escalat e concerns as appropriate.
• Partner with supervisor and organizational leaders as needed to monitor key performance indicators, communicate operational status and support Workforce Management (WFM) and invoice activities.
• Assist supervisor with balancing team priorities, workload distribution and resources allocation to ensure publication timelines are met.
• Participate in hiring process, including interviewing potential candidates
• Supports onboarding, training, cross-training, and professional development efforts to build team knowledge and enhance performance.
• Determine the scope and timeline of new requests to plan projects. Lead and coordinate project plans, determine resources, etc. Ensure projects and products meet contractual deadlines, quality standards and client needs.
• Act as the primary point of contact for complex policy and system change communications, partnering with business, technical, and program stakeholders to develop messaging and publication strategies.Facilitate stakeholder interviews, cross-functional meetings, and content reviews to gather requirements, validate information, and drive alignment on publication deliverables.
• Manage multiple high-priority publication projects, develops and maintains publication processes and best practices, identifies risks, and ensures timely delivery of critical policy and system communications.

What we're looking for

• 7+ years of experience writing, editing, developing publications and policy communications, content management, or other related experience.
• Bachelor's degree or equivalent experience in Communications, Journalism, Technical Writing, English, Public Administration, or a related field preferred.
• Advanced experience with Microsoft Word, Excel, SharePoint, Adobe Acrobat Professional, and content management tools, along with strong knowledge of writing standards, editing principles, grammar, style guides, and best publication practices.
• Demonstrated experience leading complex documentation projects, collaborating with cross-functional stakeholders, and providing guidance on communication and publication strategies.
• Excellent written, verbal, organizational, and project management skills, with the ability to manage competing priorities, meet multiple deadlines, and drive results with minimal supervision.

What you should expect in this role

• Interacting with internal and external customers throughout your workday.
• Using computer and business solutions software to complete projects.
• Using you writing skills to convert technical knowledge into easily understood terms.
• Working independently and as part of a team.
• Working from home with the ability to be in office when requested. Prefer within 50-mile radius of West Sacramento; will consider beyond radius, but must reside in CA.
• Opportunities to travel through your work (0-10%)
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• The deadline to submit applications for this posting is 10/30/2026

The pay range for this position is $69,100.00 - $98,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.