Public Web Accessibility Analyst (Hybrid)

nc; North Carolina; Hybrid; USD 71,000 - 106,000; Full time

Job summary

The NC Department of Information Technology Transportation Division is hiring a Public Web Content Accessibility Analyst to ensure digital content is usable, accessible, and compliant with federal and state requirements. The role will review websites and documents and guide remediations for North Carolinians.

You will work with NCDOT Communications and the Transportation teams to strengthen accessibility across platforms, including Drupal, SharePoint, and Power BI, while mentoring content

Qualifications

• The following Management Preferences are not required, but applicants with these skills are preferred.
• Working knowledge of WCAG 2.1 AA, ADA Title II, and Section 508 criteria, with demonstrable experience evaluating public-facing digital content for accessibility compliance
• Ability to perform hands-on accessibility testing using assistive technologies and to interpret automated scan results
• Ability to identify and remediate accessibility issues in websites, PDFs, Microsoft Office files, and data dashboards

Responsibilities

• Conduct manual accessibility testing using assistive technologies and keyboard-only navigation
• Review automated accessibility scan results and verify issues across NCDOT web content
• Remediate accessibility barriers in Drupal Digital Commons pages, SharePoint content, Power BI dashboards, PDFs, and Microsoft Office documents
• Provide clear guidance to content editors on improving accessibility in both web and document workflows
• Maintain automated scanning coverage and track remediation activities
• Collaborate with NCDIT Transportation Web Systems to resolve technical accessibility problems
• Support NCDOT Communications staff with best practices for accessible content creation
• Assist with accessibility improvements during website updates, redesigns, or new digital content initiatives

Skills

Accessibility testing

WCAG 2.1 AA

Section 508

Remediation guidance

Education

Bachelor's degree in computer science or an IT related field

Associate degree in computer science or an IT related field

High School diploma or GED + 4 years of experience

Tools

Drupal

SharePoint

Power BI

Adobe Acrobat (PDFs)

Microsoft Office

Job description

The NC Department of Information Technology Transportation Division is hiring a Public Web Content Accessibility Analyst to ensure digital content is usable, accessible, and compliant with federal and state requirements. The role will review websites and documents and guide remediations for North Carolinians.

You will work with NCDOT Communications and the Transportation teams to strengthen accessibility across platforms, including Drupal, SharePoint, and Power BI, while mentoring content