Public Taxpayer Support Specialist

Tulsa County; United States; On-site; USD 19,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Tuition assistance

Flexible spending account

Retirement benefits

Job summary

Tulsa County Assessor’s Office seeks an entry-level Taxpayer Services Clerk to interact with the public, provide ad valorem information, process exemptions, and perform clerical duties. Under supervision, you will resolve questions, enter data, and support office operations.

Spanish is helpful but not required, and strong communication is essential. Proficiency in Microsoft Word and Excel is expected, with a readiness to work independently and in a team, sometimes outside normal hours.

Qualifications

• High school diploma or equivalent is required.
• Ability to listen to customers, summarize issues, and present solutions.
• Proficiency with Microsoft Word and Excel is expected.

Responsibilities

• Listen to and resolve customers' ad valorem tax questions by phone or in person.
• Enter data, maintain files, scan documents, and perform clerical duties.
• Refer complex issues to supervisors and assist in all office functions.

Skills

Customer service

Data entry

Microsoft Excel

Microsoft Word

Verbal communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Tulsa County Assessor’s Office seeks an entry-level Taxpayer Services Clerk to interact with the public, provide ad valorem information, process exemptions, and perform clerical duties. Under supervision, you will resolve questions, enter data, and support office operations.

Spanish is helpful but not required, and strong communication is essential. Proficiency in Microsoft Word and Excel is expected, with a readiness to work independently and in a team, sometimes outside normal hours.