Tax Exemption Support Specialist

ADP, Inc.; West Palm Beach (FL); On-site; USD 45,000 - 57,000; Full time

Job summary

County Tax Office in West Palm Beach, FL is seeking a full-time clerical assistant to support the preparation and certification of the county-wide tax roll. The role requires accuracy, adherence to deadlines, and the ability to work under supervision with regular performance evaluations.

Responsibilities include assisting the public with exemption information, reviewing exemption applications, and handling inquiries via phone, email, and in person while maintaining accurate records and complying

Qualifications

• High school diploma or equivalent required.
• At least one year of clerical or administrative experience preferred.
• Customer service experience is a plus.

Responsibilities

• Provide customer service about property exemptions and related topics.
• Assess eligibility for property tax exemptions and review exemption applications.
• Respond to inquiries by phone, email, and in person in a courteous manner.
• Manage high volumes of calls and direct to appropriate departments.
• Perform administrative tasks including mass mailings, scanning, filing, and photocopying.

Skills

Communication skills

Active listening

Time management

Multitasking

Clerical tasks

Education

High school diploma or equivalent

Tools

MS Office Suite (Word, Excel, Outlook)

Job description

County Tax Office in West Palm Beach, FL is seeking a full-time clerical assistant to support the preparation and certification of the county-wide tax roll. The role requires accuracy, adherence to deadlines, and the ability to work under supervision with regular performance evaluations.

Responsibilities include assisting the public with exemption information, reviewing exemption applications, and handling inquiries via phone, email, and in person while maintaining accurate records and complying