Public Space Steward & Guest Experience

Boar's Head Resort; Charlottesville (VA); On-site; USD 19,286 - 24,796; Full time

Job summary

Boar's Head Resort is seeking a dedicated housekeeper to maintain daily cleanliness of public spaces, locker rooms, restrooms, and lobby areas. This role involves stocking towels and supplies, vacuuming carpets, cleaning glass surfaces, and assisting guests with a friendly, professional attitude.

Responsibilities include coordinating with housekeeping and staff, reporting repairs, and ensuring a welcoming environment for members and guests.

Qualifications

• Prior housekeeping experience preferred.
• Excellent communications skills, both written and verbal.
• Ability to work weekends, holidays and additional hours during special events.
• Knowledge of chemical and cleaning supplies.

Responsibilities

• Maintain daily up-keep of public spaces, locker rooms, and restrooms.
• Vacuum carpets, clean glass and mirror surfaces, dust furniture and fixtures, and restock towels/paper supplies.
• Clean lobby areas and fitness spaces; collect lost and found items.
• Notify staff of repairs and provide friendly customer service to members and guests.
• Stock supplies in housekeeping closet and work with Operations Manager on orders.

Skills

Attention to detail

Customer service

Time management

Job description

Boar's Head Resort is seeking a dedicated housekeeper to maintain daily cleanliness of public spaces, locker rooms, restrooms, and lobby areas. This role involves stocking towels and supplies, vacuuming carpets, cleaning glass surfaces, and assisting guests with a friendly, professional attitude.

Responsibilities include coordinating with housekeeping and staff, reporting repairs, and ensuring a welcoming environment for members and guests.