Server

Boar's Head Resort; Charlottesville (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A premier hospitality venue in Charlottesville, Virginia is seeking dedicated Servers to join the Food & Beverage team. In this crucial role, you will provide exceptional service across various dining outlets, ensuring guests enjoy a memorable dining experience. Strong communication and customer service skills are essential, along with the ability to thrive in a fast-paced environment. Flexible availability is required for evenings, weekends, and holidays, with previous restaurant experience preferred.

Qualifications

• Previous restaurant or hospitality service experience preferred.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Greet guests promptly and provide friendly, professional service.
• Take and enter guest orders into the POS system.
• Serve food and beverages in a timely manner.
• Monitor guest satisfaction and respond to requests.

Skills

Strong communication skills

Customer service skills

Ability to work in a fast-paced environment

Ability to lift and carry trays up to 25 pounds

Job description

Description

Boar’s Head Resort is seeking hospitality professionals to join our Food & Beverage team as Servers across multiple dining outlets including the Mill Room, Poolside Dining, Birdwood Mansion, and other resort venues. Team members play an important role in creating exceptional dining experiences for our guests.

The Server is responsible for delivering exceptional dining experiences by providing attentive, professional, and efficient service to guests. This role takes food and beverage orders, delivers meals, and ensures guest satisfaction throughout the dining experience. The Server represents the hospitality standards of Boar’s Head Resort and contributes to a welcoming and memorable environment for all guests.

Essential Job Duties & Responsibilities

• Greet guests promptly and provide friendly, professional service throughout the dining experience.
• Present menus, answer questions about menu items, and make food and beverage recommendations.
• Accurately take and enter guest orders into the point-of-sale (POS) system.
• Serve food and beverages in a timely and professional manner.
• Monitor guest satisfaction and respond promptly to requests or concerns.
• Maintain knowledge of menu items, ingredients, daily specials, and beverage offerings.
• Process guest payments accurately and follow proper cash handling procedures.
• Maintain cleanliness and organization of dining areas, service stations, and tables.
• Follow all food safety, sanitation, and alcohol service guidelines.
• Assist team members and support overall restaurant operations as needed.

Requirements

Job Requirements

• Previous restaurant or hospitality service experience preferred.
  
• Strong communication and customer service skills.
  
• Ability to work in a fast-paced environment.
  
• Ability to stand and walk for extended periods.
  
• Ability to lift and carry trays or items up to 25 pounds.
  
• Flexible availability including evenings, weekends, and holidays.