Public Space Ambassador (Hospitality)

Sonesta Hotels International Corporation; Miami (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

HSA with Company Match

401(k) with Company Match

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Disability Insurance

Hotel Discounts

Employee Discounts

Job summary

Sonesta International Hotels is seeking a Public Area Attendant to maintain cleanliness and presentation of lobby, corridors, restrooms, and other public spaces. You will work with Housekeeping, Engineering, Front Office, and Operations to ensure guest satisfaction and smooth hotel operations.

Ideal candidates show pride in cleanliness, reliability, and teamwork, with flexible availability across mornings, evenings, weekends and holidays.

Qualifications

• Prior housekeeping, hospitality, janitorial, cleaning, or hotel operations experience preferred.
• Strong attention to detail and presentation standards.
• Ability to work efficiently and independently in a fast-paced hotel environment.
• Good communication with guests and team members.

Responsibilities

• Clean and maintain public spaces like lobbies, hallways, restrooms, meeting rooms, and other guest areas.
• Keep public areas clean, organized, and guest-ready during shifts.
• Vacuum, dust, mop, sanitize, polish, and empty trash per standards.
• Restock restroom supplies, towels, amenities, and cleaning products.
• Monitor areas for cleanliness, safety, and maintenance needs.
• Respond promptly to guest requests and operational support needs.
• Maintain housekeeping closets and cleaning equipment in order.
• Report maintenance concerns and safety hazards to leadership.
• Follow sanitation procedures and hotel safety policies at all times.
• Collaborate with Housekeeping, Engineering, Front Office, F&B, and Operations.

Skills

Attention to detail

Time management

Teamwork

Customer service

Flexibility

Job description

Sonesta International Hotels is seeking a Public Area Attendant to maintain cleanliness and presentation of lobby, corridors, restrooms, and other public spaces. You will work with Housekeeping, Engineering, Front Office, and Operations to ensure guest satisfaction and smooth hotel operations.

Ideal candidates show pride in cleanliness, reliability, and teamwork, with flexible availability across mornings, evenings, weekends and holidays.