Hospitality Public Spaces Attendant

Sonesta International Hotels Corporation; Rosemont (IL); On-site; USD 2,838,000 - 3,113,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Account with Company

401(k) Retirement Plan with Company

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Disability Insurance

Various Employee Perks and Discounts

Job summary

Sonesta International Hotels Corporation is seeking a House Attendant to keep public spaces in top shape and support housekeeping teams. You’ll help deliver linens, handle supplies, and assist in room readiness, while maintaining clean, organized areas throughout the hotel.

You’ll thrive in a fast-paced hospitality setting with a focus on guest satisfaction, teamwork, and operational readiness. Roles include mornings/evenings, weekends, holidays, and ongoing guest demandes.

Qualifications

• Previous housekeeping, hospitality, hotel, janitorial, facilities, cleaning, or operational experience preferred.

Responsibilities

• Maintain cleanliness and presentation standards across hotel public spaces including lobbies, hallways, elevators, restrooms, fitness centers, meeting spaces, and guest-facing areas.
• Support housekeeping operations by delivering linens, towels, amenities, supplies, rollaway beds, cribs, and operational items throughout the property.
• Assist Room Attendants and housekeeping leadership with operational support, deep cleaning projects, room readiness, and housekeeping requests.
• Remove trash, soiled linens, and debris from guest floors, housekeeping areas, and operational spaces throughout shifts.
• Maintain housekeeping closets, storage rooms, linen areas, and housekeeping carts in clean and organized condition.
• Respond promptly and professionally to guest requests, housekeeping calls, and operational needs throughout the hotel.
• Report maintenance concerns, safety hazards, lost and found items, and operational issues promptly to leadership teams.
• Follow sanitation procedures, chemical handling guidelines, hotel safety policies, and operational standards at all times.
• Support VIP arrivals, group business, event setup assistance, and special operational projects as needed.
• Partner closely with Housekeeping, Front Office, Engineering, Laundry, and Operations teams to support smooth hotel operations and guest satisfaction.
• Help create clean, welcoming, and comfortable spaces aligned with Sonesta’s People People philosophy.
• Any other duties as assigned.

Skills

Teamwork

Communication

Time management

Attention to detail

Positive attitude

Job description

Sonesta International Hotels Corporation is seeking a House Attendant to keep public spaces in top shape and support housekeeping teams. You’ll help deliver linens, handle supplies, and assist in room readiness, while maintaining clean, organized areas throughout the hotel.

You’ll thrive in a fast-paced hospitality setting with a focus on guest satisfaction, teamwork, and operational readiness. Roles include mornings/evenings, weekends, holidays, and ongoing guest demandes.