Public Shooting Range Customer Experience Specialist

Arizona State Government; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Vacation and sick days

Tuition reimbursement

Retirement system

Health care options

Disability insurance

Job summary

The Arizona Game and Fish Department is seeking a Customer Service Representative 2 to deliver top-tier customer service at the Ben Avery Shooting Facility. This full-time role covers mornings, afternoons and weekends in a busy environment, handling transactions, inquiries and event support.

Located in Phoenix, the facility offers a dynamic, safety‑focused setting with opportunities to assist visitors, manage reservations and provide guidance on rules and programs.

Qualifications

• Experience in customer service or call center environment preferred.
• Ability to enter transactions accurately and balance cash.
• Familiarity with basic office equipment and Google Suite.

Responsibilities

• Provide customer service at a large public shooting facility.
• Handle cash transactions, deposits and invoicing.
• Answer phones, assist customers and interpret rules and regulations.
• Schedule reservations and manage camp/check-in processes.
• Provide program and range information and support events.

Skills

Customer service

Data entry

Cash handling

Office procedures

Recordkeeping

Multitasking

Oral communication

Written communication

Google Suite

Cash register

Education

High school diploma

Tools

Cash register system

Handheld radios

Computers/PCs

Job description

The Arizona Game and Fish Department is seeking a Customer Service Representative 2 to deliver top-tier customer service at the Ben Avery Shooting Facility. This full-time role covers mornings, afternoons and weekends in a busy environment, handling transactions, inquiries and event support.

Located in Phoenix, the facility offers a dynamic, safety‑focused setting with opportunities to assist visitors, manage reservations and provide guidance on rules and programs.