Guest Experience & Front Desk Leader

United Defense Tactical - Scottsdale; Scottsdale (AZ); On-site; USD 25,485 - 30,307; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Training & development

Company parties

Job summary

A leading firearms training facility in Scottsdale is looking for a Member Services Associate to enhance customer experiences. Responsibilities include greeting visitors, managing front desk activities, and supporting training operations. Ideal candidates possess excellent communication skills, a high school diploma, and 1-2 years of customer service experience. Competitive pay ranging from $18.50 to $22.00 per hour is offered, along with employee discounts and flexible schedules. Apply today to join a mission-driven team dedicated to empowerment and exceptional service.

Qualifications

• 1-2 years of customer service or receptionist experience required.
• Ability to work 8-hour shifts, including evenings and weekends.
• Proactive attitude and passion for firearms or self-defense preferred.

Responsibilities

• Greet and assist customers with inquiries professionally.
• Manage front desk operations and ensure cleanliness.
• Handle administrative tasks like record keeping and processing billing.

Skills

Customer service

Multitasking

Communication skills

Positive attitude

Computer proficiency

Education

High school diploma or equivalent

Tools

Canva

Go High Level

Microsoft Office

Google Suite

Job description

A leading firearms training facility in Scottsdale is looking for a Member Services Associate to enhance customer experiences. Responsibilities include greeting visitors, managing front desk activities, and supporting training operations. Ideal candidates possess excellent communication skills, a high school diploma, and 1-2 years of customer service experience. Competitive pay ranging from $18.50 to $22.00 per hour is offered, along with employee discounts and flexible schedules. Apply today to join a mission-driven team dedicated to empowerment and exceptional service.