Firearms & Outdoor Gear Sales Expert (Compliance)

Shoppers Supply; Apache Junction (AZ); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Shoppers Supply is seeking a dedicated firearm sales and customer service associate in Arizona. You will greet customers, provide informed guidance on firearms and outdoor gear, and ensure safe, compliant transactions.

The role emphasizes product knowledge, ongoing training, and building trust with customers in a fast-paced retail environment. Availability for evenings and weekends is expected, with employee discounts on products.

Qualifications

• Minimum of 1 year of experience in firearms sales preferred.
• A strong working knowledge of firearms and related accessories.
• Solid understanding of firearms safety and compliance regulations; additional training will be provided as needed.
• A customer‑focused, sales‑driven mindset with excellent communication and interpersonal skills.

Responsibilities

• Greet and engage customers with professionalism and enthusiasm, creating a welcoming environment.
• Walk customers to products and provide detailed, knowledgeable guidance on firearms, ammunition, and outdoor gear.
• Assist customers in selecting gear that fits their lifestyle, experience level, and safety needs.
• Deliver a confident, service-first experience that builds trust and keeps customers coming back.
• Follow all firearm sales procedures and ATF regulations with precision and consistency.
• Complete ATF Form 4473 accurately and ensure all documentation is properly secured.
• Verify ID and eligibility requirements for all regulated purchases.
• Maintain accurate physical and electronic records, including full proficiency in both digital and paper‑bound book recordkeeping.
• Participate in regular firearms compliance training and testing.
• Protect customer and transaction confidentiality at all times.
• Keep shelves stocked, clean, and well‑presented at all times.
• Ensure signage and pricing is current, accurate, and clearly visible.
• Assist in building seasonal displays and end caps.
• Communicate low stock and reorder needs to Buyers proactively.
• Stay current on firearms, ammunition, and gear specifications, features, and uses.
• Participate in vendor and store‑led product training to continuously sharpen your expertise.
• Compare features, uses, and value across product categories to guide informed customer decisions.
• Stay up to date on changes to state and federal firearm regulations.

Skills

Customer service

Firearms knowledge

Compliance awareness

Communication skills

Job description

Shoppers Supply is seeking a dedicated firearm sales and customer service associate in Arizona. You will greet customers, provide informed guidance on firearms and outdoor gear, and ensure safe, compliant transactions.

The role emphasizes product knowledge, ongoing training, and building trust with customers in a fast-paced retail environment. Availability for evenings and weekends is expected, with employee discounts on products.