Public Service Representative – BMV (Indiana)

State of Indiana

Evansville (IN)

On-site

USD 34,000 - 41,000

Full time

2 days ago

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Benefits offered by this job

Medical plan options

Wellness Rewards Program

Health Savings Account

Pension plan options

Paid leave policies

Holidays

Job summary

The State of Indiana is hiring a Customer Service Representative for the Evansville North BMV Branch Office. You will deliver timely, accurate customer service using strong communication and computer skills, with on-the-job training and a broad range of BMV needs.

Hours and shifts may vary, and a competitive total compensation package is provided. A diploma is not strictly required, but a HS diploma or equivalent is preferred; travel up to 20% may be requested.

Qualifications

A high level of critical thinking and the ability to troubleshoot.
Ability to process cash and card transactions.
Ability to travel up to 20 percent of the time to branch locations, training, or community activities.
A degree is not required, but HS diploma or HSE may be considered.

Responsibilities

Use job knowledge to conduct customer transactions.
Answer customer questions and provide guidance.
Assist with daily opening and closing of the branch.
Check transactions for accuracy and timeliness.
Work with leadership to resolve escalated customer concerns and system problems.
File applications as completed throughout the day.