Public Service Associate Clerk

Central Texas College; Killeen (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Central Texas College seeks a front-line library clerk to manage everyday public service operations with students, faculty, and staff. The role requires independence in decision-making about payments, record cleansing, and office management while maintaining a calm, professional front-of-house presence.

The ideal candidate has a high school diploma or GED with clerical experience or equivalent college credits, and strong computer/OPAC skills to support circulation and learning Commons activities.

Qualifications

• High school diploma or GED with clerical experience or 30 college credit hours required.
• Proficient with library technology and OPAC.
• Strong computer skills: word processing, spreadsheets, Internet, databases.

Responsibilities

• Perform clerical procedures for library circulation at main public service areas.
• Learn Integrated Library System (SIRSIDYNIX) and the Colleague library system.
• Perform minor troubleshooting on copiers and microform readers/printers.
• Prepare and run online statistical records and reports.
• Other duties as required or approved by the Dean of Library Services.

Skills

OPAC proficiency

Public interaction

Confidentiality

General computer skills

Technology proficiency

Education

High school diploma or GED plus clerical experience

Tools

SIRSIDYNIX

Colleague

Copier maintenance

Job description

Position performs a variety of complex tasks utilizing the Integrated Library System (ILS) for the smooth operation of the main public service areas of the library. Ability to make independent decisions regarding payments, clearing of records and office management. Ability to maintain a calm professional demeanor for a front of house position dealing with students, faculty and staff. High school graduate or GED with six months clerical experience or certification / successful completion of relevant trade school or (30 college credit hours) required.

• Proficient in current technology and particularly those technologies directly related to the Library.
• Proficiency in general computer skills including word processing, spreadsheet, Internet and database searching.
• Ability to demonstrate the use of the Library Online Public Access Catalog (OPAC).
• Ability to interact effectively with the public and with all levels of employees.
• Ability to maintain confidentiality of all information.

• Perform a variety of clerical procedures related to library circulation routines at the main public service areas to include, circulation, multimedia lab and Learning Commons.
• Ability to learn Integrated Library Systems (SIRSIDYNIX), understand Library classification systems and the college resource management system, Colleague
• Perform minor troubleshooting and maintenance on copiers and microform readers / printers, such as replacing paper and print cartridges.
• Prepare and run online statistical records and reports.
• Perform other duties as required or approved by the Dean of Library Services.