Public Service Administrative Specialist

Arkansas; Paragould (AR); On-site; USD 36,000 - 53,000; Full time

Job summary

The Arkansas Department of Human Services is seeking an Administrative Specialist to provide essential office support across departments. You will handle phones, scheduling, records management, and customer service to ensure smooth operations and effective coordination with staff and the public.

Role requires strong communication, keyboarding, and proficiency in Microsoft Office. Training and in-state travel may be required, with overtime as approved, and a commitment to accurate data handling

Qualifications

• Requires a high school diploma or equivalent.
• Must have computer keyboarding skills and strong communication (verbal and written).
• Ability to sit, type, talk on the phone, and escort clients as needed.
• Experience with MS Office and data handling is preferred.

Responsibilities

• Answer phones, respond to emails, manage office supplies and equipment.
• Maintain filing systems and organize physical and electronic records.
• Draft and proofread communications, memos, and reports.
• Coordinate meetings, manage calendars and take minutes.
• Input and maintain data in electronic systems and databases.
• Ensure supplies and materials are ordered and available.

Skills

Clear enunciation

Verbal communication

Written communication

Interpersonal skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Multi-tasking

Phone system

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Copiers

Fax machines

Phone systems

Job description

The Arkansas Department of Human Services is seeking an Administrative Specialist to provide essential office support across departments. You will handle phones, scheduling, records management, and customer service to ensure smooth operations and effective coordination with staff and the public.

Role requires strong communication, keyboarding, and proficiency in Microsoft Office. Training and in-state travel may be required, with overtime as approved, and a commitment to accurate data handling