Public Sector Programs & Onboarding Lead

transunion; Reston (VA); Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with employer match

Paid parental leave

Tuition reimbursement

Job summary

TransUnion's Public Sector Program Manager supports sales operations and government contracting activities by coordinating onboarding, documentation, reporting, and compliance support across teams. The role emphasizes accuracy, urgency, and cross-functional collaboration in a hybrid setting.

You will work with sales, operations, and legal to manage contract documentation, invoicing, and government workflow requirements, while ensuring readiness and data integrity for internal stakeholders and

Qualifications

• 3-5 years of experience supporting public sector contracting, government customer onboarding, or government sales operations.
• Bachelor’s degree or equivalent experience.
• Working knowledge of federal, state, local, municipal, education, and third-party government contract workflows, including RFP/RFQ support, purchase orders, statements of work, master agreements, participating addenda, contract amendments, and renewals.
• Experience supporting contract documentation, representations and certifications, vendor forms, customer credentialing, public sector questionnaires, and related compliance documentation.
• Ability to identify and route government contract requirements that may require Legal, Compliance, Information Security, Pricing, Finance, Billing, or senior leadership review, including non-standard terms, audit rights, security requirements, audit rights, preferential pricing, liquidated damages, penalties, or other elevated approval triggers.
• Familiarity with public sector compliance concepts such as government procurement rules, flow-down requirements, audit rights, records retention, data security obligations, background check requirements, cybersecurity frameworks, and customer‑specific invoicing requirements.
• Ability to support custom invoice delivery, customer billing coordination and public sector payment requirements, including portal‑based invoicing and customer‑specific billing instructions.
• Strong attention to detail and ability to review documents for completeness, consistency, required approvals, signatures, pricing support, and operational readiness.
• Eligibility for U.S. Security Clearance.

Responsibilities

• Support customer and partner onboarding activities, including membership, credentialing, contract documentation, vendor form completion, and operational guidance for sales teams.
• Pull reports, gather data on meaningful business metrics, support data accuracy, and track information for internal stakeholders.
• Provide custom invoice delivery and monitor compliance requirements for public sector customers.
• Coordinate external meetings, special events, travel booking, and other administrative tasks as needed.
• Contribute to cross-functional initiatives focused on implementing government compliance requirements.
• Manage work with urgency, accuracy, sound judgment, and a proactive approach to process improvement.

Skills

Salesforce

CRM tools

Microsoft Outlook

Excel

Word

PowerPoint

Adobe Acrobat

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

CRM tools

Job description

TransUnion's Public Sector Program Manager supports sales operations and government contracting activities by coordinating onboarding, documentation, reporting, and compliance support across teams. The role emphasizes accuracy, urgency, and cross-functional collaboration in a hybrid setting.

You will work with sales, operations, and legal to manage contract documentation, invoicing, and government workflow requirements, while ensuring readiness and data integrity for internal stakeholders and