Public Sector Enterprise Solutions Consultant (Hybrid)

Orbus Software; United States; Hybride; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Generous time off

Health & wellbeing benefits

Résumé du poste

Orbus Software is seeking a Professional Services Consultant to translate complex Enterprise Architecture requirements into practical solutions for North American customers, beginning with a major US federal government engagement. Reporting to the Senior Director of Professional Services, NA, you will manage a defined workstream within a large implementation and collaborate with client stakeholders.

Based on the US East Coast preferred, candidates from other US regions may be considered if they

Qualifications

• Experience managing a defined workstream within a large software, technology or transformation implementation.
• Experience delivering customer-facing consultancy, software implementation or professional services engagements.
• Ability to understand customer requirements and translate them into practical solution designs and delivery activities.
• Experience with software configuration, testing, implementation documentation or customer handover.
• Experience delivering workshops, working sessions, consultancy sessions or customer training.
• Ability to absorb technical information and communicate it clearly to audiences with different levels of technical knowledge.
• Strong written and verbal communication skills.
• Willingness to travel for customer engagements, up to approximately 30% of the time.

Responsabilités

• Provide support and guidance to customers during onboarding and implementation, helping them realize value from Orbus products and solutions.
• Work closely with internal onboarding colleagues and customer project teams to manage a defined workstream and deliver agreed activities.
• Build trusted working relationships with customer stakeholders and contribute to a positive customer experience throughout the engagement.
• Understand customer use cases and gather requirements; translate needs into clear business outcomes and practical solution approaches.

Connaissances

Project management

Stakeholder management

Requirements gathering

Solution design

Training delivery

Workshop facilitation

Technical communication

Communication skills

Travel readiness

Formation

Degree in Computer Science / Engineering / IT

Outils

OrbusInfinity

Description du poste

Orbus Software is seeking a Professional Services Consultant to translate complex Enterprise Architecture requirements into practical solutions for North American customers, beginning with a major US federal government engagement. Reporting to the Senior Director of Professional Services, NA, you will manage a defined workstream within a large implementation and collaborate with client stakeholders.

Based on the US East Coast preferred, candidates from other US regions may be considered if they