Public Sector Claims Specialist — Payments & Reconciliation

Public-Consulting-Group; El Cajon (CA); On-site; USD 27,000 - 32,000; Full time

Job summary

Public Consulting Group is seeking a Claims Specialist payment processing clerk to support the San Diego Payment Services operation. You will issue ancillary payments to CalWORKs participants, manage payment data, and provide daily discrepancy reports while maintaining confidentiality and accuracy.

The role requires strong customer service, attention to detail, and the ability to work independently in an in-office setting from 8am-5pm, Monday through Friday, in San Diego County.

Qualifications

• High School Diploma required; Bachelor's Degree preferred.
• Proficient with Microsoft Excel and basic Access.
• Experience with payment processing, accounting or bookkeeping is preferred.
• Experience with social service/public assistance programs is a plus.

Responsibilities

• Identify proper forms; obtain signatures on all required forms and documentation.
• Establish and maintain professional relationships with CalWORKs participants and County staff.
• Provide daily payment discrepancy reports and monthly reporting statistics to supervisor.
• Reconcile daily payments issued and ensure policy compliance.

Skills

Customer service

Attention to detail

Verbal communication

Discretion/confidentiality

Time management

Multitasking

Education

High school diploma

Bachelor's degree preferred

Tools

CalSAWS

Microsoft Excel

Access

Job description

Public Consulting Group is seeking a Claims Specialist payment processing clerk to support the San Diego Payment Services operation. You will issue ancillary payments to CalWORKs participants, manage payment data, and provide daily discrepancy reports while maintaining confidentiality and accuracy.

The role requires strong customer service, attention to detail, and the ability to work independently in an in-office setting from 8am-5pm, Monday through Friday, in San Diego County.