Impactful Claims Support Specialist

ICW Group; San Diego (CA); On-site; USD 27,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with company match

Paid time off

Paid holidays

Job summary

ICW Group is hiring a Claims Assistant to provide essential administrative support to Claims Examiners and help ensure timely payments of benefits. The role requires basic bookkeeping and data entry skills, with emphasis on customer service and efficient office procedures.

You will handle information gathering, document transactions in ERP, and assist with payments and record-keeping in a fast-paced office environment in San Diego.

Qualifications

• High school diploma or GED required.
• 1+ years’ claims insurance or related experience.
• Strong attention to detail and data entry.
• Excellent customer service and time management.

Responsibilities

• Contacts insured and other parties to obtain information.
• Documents conversations on ERP system.
• Updates claims information and retrieves data.
• Processes indemnity payments and state forms.
• Provides information to insureds, claimants and vendors.
• Supports Examiners in payments and monitoring.
• Ensures documentation is accurate for auditing.

Skills

Microsoft Office

ERP software

Data entry

Attention to detail

Time management

Basic math

Communication

Team collaboration

Education

High school diploma or GED

Job description

ICW Group is hiring a Claims Assistant to provide essential administrative support to Claims Examiners and help ensure timely payments of benefits. The role requires basic bookkeeping and data entry skills, with emphasis on customer service and efficient office procedures.

You will handle information gathering, document transactions in ERP, and assist with payments and record-keeping in a fast-paced office environment in San Diego.