Public Sector Administrative Assistant – Licensing & Records

State of South Carolina; South Carolina; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long term disability insurance

Life insurance

15 days annual leave

15 days sick leave

13 paid holidays

Paid Parental Leave

State Retirement Plan

Deferred Compensation Programs

Job summary

The Department of Labor, Licensing and Regulation (LLR) is seeking an administrative support professional to assist the Board of Accountancy. The role focuses on licensing processes, records management, and customer inquiries, ensuring compliance with relevant laws and procedures.

Responsibilities include data entry, revenue reporting, document preparation, and coordinating distribution of licenses. The position emphasizes accuracy, discretion, and strong communication in a busy office

Qualifications

• High school diploma or equivalent required; related experience may substitute for education.
• Four years of related experience is preferred.
• Strong customer service and communication skills are essential.
• Ability to interpret policies and procedures with sound judgement.

Responsibilities

• Provide administrative support for the Board of Accountancy.
• Respond to customer inquiries via walk-ins, phone, and email with timely, accurate information.
• Create and maintain records, registrations, and documentation for licensees; update databases.
• Enter revenue into systems and generate revenue/deposit reports as needed.
• Review college transcripts to verify compliance with requirements.
• Handle mail, certificates, refunds, interstate license exchanges, and document scanning.

Skills

Strong customer service skills

Communication skills

Judgement and discretion

Ability to follow instructions

Education

High school diploma or equivalent

Bachelor's degree may substitute for related experience

Tools

Microsoft Office

Job description

The Department of Labor, Licensing and Regulation (LLR) is seeking an administrative support professional to assist the Board of Accountancy. The role focuses on licensing processes, records management, and customer inquiries, ensuring compliance with relevant laws and procedures.

Responsibilities include data entry, revenue reporting, document preparation, and coordinating distribution of licenses. The position emphasizes accuracy, discretion, and strong communication in a busy office