PUBLIC SAFETY TELECOMMUNICATIONS OFFICER

Primepoint, LLC; Old Bridge (NJ); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and/or/

Pension and retirement planning

Job summary

Primepoint, LLC is seeking a Public Safety Telecommunications Officer to receive and respond to emergency requests and dispatch units as needed. The role requires handling video and radio communications in high-stress situations and maintaining accurate records.

Applicants must have a high school diploma, at least one year of related experience, and NJ certifications (Telecommunicator, EMD, CPR). Residency in New Jersey is required by state law.

Qualifications

• High school diploma or equivalent and at least one year of experience handling video display and/or radio messages, and in receiving, relaying and recording emergency requests.
• Bachelor's in Psychology with public-facing stress experience will be considered.
• Must pass a comprehensive criminal history and background investigation.
• Current NJ certifications: Basic Telecommunicator, EMD, and CPR.
• Familiarity with QED CAD and Verizon Vesta E911 preferred.

Responsibilities

• Receive and respond to emergency requests and dispatch appropriate units.
• Handle video/radio messages and relay information accurately.
• Maintain records and ensure proper documentation of emergencies.
• Meet residency requirements under NJ First Act and comply with pay transparency law.

Skills

Public interaction under pressure

Communication under stress

Customer service

Education

High school diploma or equivalent

Bachelor's degree in Psychology

Tools

QED CAD

Verizon Vesta E911

Job description

PUBLIC SAFETY TELECOMMUNICATIONS OFFICER

Details:

Job Description:

Under direction, the Public Safety Telecommunications Officer receives and responds to telephone or other electronic requests for emergency assistance, including law enforcement, fire, medical, or other emergency services and/or dispatches appropriate units to response sites; other related duties as assigned.

Minimum Requirements: High school diploma or equivalent and at least one year of experience in work involving the receiving, transmitting and relaying of video display and/or radio messages, and in the receiving, relaying and recording of complaints and requests for emergency assistance, which shall have included the use of video display, data processing, automatic number identification, automatic location identification, switching equipment, or other computer-oriented equipment; must be able to professionally and tactfully handle the public in stressful situations; Candidates with a Bachelor Degree in Psychology and experience working with the public in stressful situations will also be considered. Applicant must successfully pass a comprehensive criminal history and background investigation. CURRENTCERTIFICATIONS IN THE FOLLOWING ARE REQUIRED: NJ Basic Telecommunicator, NJ EMD, and CPR. Familiarity with QED CAD and Verizon Vesta E911 are also preferred.

This is a Full-time union position with varied shift time.

New hires must meet residency requirements under the NJ First Act: The law requires that \"every person holding an office, employment or position\" in the State of New Jersey shall have their \"principal residence\" in the State of New Jersey.

In compliance with New Jersey's Pay Transparency Law, the negotiated starting annual salary for this position is $53,060.97.

• Comprehensive medical, dental, and vision benefits
• pension and retirement planning options

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.