911 Public Safety Telecommunicator - March 2027

Morris County Communications Center; Parsippany-Troy Hills (NJ); On-site; USD 50,000 - 67,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

Float holiday time

On-the-job training

Health benefits

Pension benefits

Overtime opportunities

Job summary

The County of Morris is seeking a Public Safety Tele communicator Trainee to join the Communications Division in Morris County. Responsibilities include answering 9-1-1 and non-emergency calls, dispatching personnel, and recording information from radio communications.

Ideal candidates must stay calm under pressure, communicate clearly, multitask, and complete a criminal background check and pre-employment psychological assessment.

Qualifications

• Remain calm under pressure.
• Communicate clearly both orally and in writing.
• Multi-task and type proficiently.
• Exercise good judgement and make sound decisions quickly in emergencies.
• Must maintain professionalism and confidentiality.

Responsibilities

• Answering 9-1-1 police, fire and EMS calls, including non-emergency lines.
• Dispatching personnel and equipment per procedures.
• Receiving and recording information from two-way radio communications (CJIS/NCIC access).
• Monitoring radio talk groups and multiple lines to coordinate public safety responses.

Skills

Calm under pressure

Clear communication

Multitasking

Judgement

Professionalism

Education

High School Diploma or equivalent

Job description

If you want to join a hard-working team that shares a commitment to provide top-quality communication services in a prime northern NJ location, consider a career with the County of Morris. We have vacancies for the position of Public Safety Telecommunicator Trainee in the Morris County Department of Law & Public Safety Communications Division, a nationally CALEA accredited Public Safety Communications Center.

Responsibilities Include:

• answering 9-1-1 police, fire and EMS emergency and non-emergency telephone calls
• dispatching police, fire and EMS personnel and equipment according to standard operational procedures
• maintaining, receiving, and recording pertinent information from the two-way radio communications with police, fire and EMS emergency field units
• monitoring radio talk groups and multiple lines for all communicationsusing computer terminals to access various law enforcement systems, including CJIS and NCIC

Ideal Candidates:

• remain calm under pressure
• have the ability to communicate both orally and in writing clearly and concisely
• have the ability to multi-taskhave proficient typing and keyboard entry skills
• exercise good judgement and make sound decisions quickly in emergency situations
• must possess a high-level of professionalism and confidentiality

Position Requires:

• graduation from HS or equivalent
• must be ableto work shifts on a rotating basis including nights, weekends and holidays
• successful completion of a criminal background check and pre-employment psychological assessment.

The start date for this application is March 2027, with a starting salary of $58,633 per the union agreement/employment terms.

All full-time employees receive a generous benefit package that includes paid vacation, sick leave, float holiday benefit time, paid on-the-job training, health and pension benefits, as well as overtime opportunities.

The County of Morris is an Equal Opportunity Employer. (Do not include any information regarding race, color, creed, religion, sex, national origin, or handicap).