Senior Business Analyst - Public Safety Systems (Hybrid)

Trigyn Technologies Limited; Towson (MD); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Trigyn Technologies, Inc. in Towson, MD is seeking a Senior Business Analyst to assess, develop, and implement technology solutions for public safety systems and related processes.

The role emphasizes collaboration with both business and technical stakeholders and a strong focus on public safety implementations. The ideal candidate will possess extensive experience in business analysis, complex technology deployments, and ability to translate client requirements into detailed system designs and

Qualifications

• Bachelor's degree in business, CS or related field with five years’ systems analysis or project management experience.
• Experience in public safety implementations and post-production as a primary technical resource.
• Ability to create precise and effective technical documentation.
• Excellent oral and written communication with internal and external clients and vendors.
• Strong analytical and problem-solving skills.
• Ability to work in a team and establish professional relationships.
• Maintain the security and confidentiality of data.

Responsibilities

• Develops functional/non-functional system requirements using documented business requirements.
• Works with development staff and/or vendors to create prototype designs for medium to large-risk projects.
• Creates detailed unit/system testing scripts based on functional requirements.
• Facilitate user acceptance testing processes as required.
• Assesses and develops recommendations for process improvements and technology solutions for agencies.
• Captures, consolidates, and communicates information from SMEs.
• Responsible for high-level design and integration of software development with stakeholders.
• Analyzes existing business processes and data flows to develop system designs and delivery roadmaps.
• Conducts in-depth analysis of systems, operations, and procedures; translates requirements into design documents.
• Performs full life cycle development of systems and defines problems and solutions.
• Works with client agencies providing advice and technical assistance.
• Provides metrics around reporting, system performance, and process control.
• Participates in user training and may conduct training.

Skills

Public safety

Analytical skills

Communication

Documentation

Teamwork

Requirements gathering

Change management

Education

Bachelor's degree in business, CS or related field

Job description

Trigyn Technologies, Inc. in Towson, MD is seeking a Senior Business Analyst to assess, develop, and implement technology solutions for public safety systems and related processes.

The role emphasizes collaboration with both business and technical stakeholders and a strong focus on public safety implementations. The ideal candidate will possess extensive experience in business analysis, complex technology deployments, and ability to translate client requirements into detailed system designs and