Public Safety Systems Administrator

City of Leander; Leander (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

The City of Leander is seeking an experienced Public Safety Systems Administrator to serve as the primary administrator for police department software and data systems. You will manage user access, perform routine configuration, testing, and troubleshooting, and prepare data-driven reports to support audits, grants, and strategic planning.

Responsibilities include coordinating software releases, supporting new system implementations, and producing dashboards and reports with Power BI, Crystal

Qualifications

• Associate’s degree or equivalent in Technology, Criminal Justice, Business, or related field with 1 year of related work experience.
• High school diploma with 3 years related work experience supporting software systems, databases, reporting, public safety technology, or related function.
• Valid driver’s license Texas or any other US State.

Responsibilities

• Administers police department software and public safety systems (RMS, Standards, Guardian Tracking, PowerDMS, etc.).
• Performs routine user administration, permissions management, and configuration changes.
• Provides daily system support, documents issues, and coordinates with City IT or vendors as needed.
• Coordinates monthly software release activities and implements changes.
• Supports implementation of new software, integrations, modules, and workflows; assists with testing and user acceptance.
• Collects, validates, and organizes data for reports, audits, grants, and strategic analysis.
• Creates and maintains dashboards, queries, and data products using Power BI, Crystal Reports, ArcGIS, or similar tools.
• Maintains system documentation, procedures, and user guides; supports policy administration and CALEA standards workflows.
• Supports grant development by gathering technical specifications and data for required reporting.
• Researches software features and vendor solutions, providing findings to the manager.

Skills

Public safety tech knowledge

Data reporting skills

System troubleshooting

Team collaboration

Effective communication

Education

Associate’s degree or equivalent

High school diploma with 3 years experience

Bachelor’s degree preferred

Tools

Power BI

Crystal Reports

SQL-based query tools

ArcGIS

Job description

The City of Leander is seeking an experienced Public Safety Systems Administrator to serve as the primary administrator for police department software and data systems. You will manage user access, perform routine configuration, testing, and troubleshooting, and prepare data-driven reports to support audits, grants, and strategic planning.

Responsibilities include coordinating software releases, supporting new system implementations, and producing dashboards and reports with Power BI, Crystal