Public Safety Support & Records Specialist

City of Upland; Upland (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

City of Upland seeks a dependable, service-oriented professional to support the Police Department in non-sworn technical and clerical assignments. Responsibilities span records, investigations, traffic, field services, and property/evidence management.

The ideal candidate is organized, discreet, and capable of handling sensitive information while following procedures and delivering high-quality service to staff and the public.

Qualifications

• Organized, detail-oriented with ability to handle sensitive information.
• Follow procedures and provide professional service to staff and public.
• Able to work in a fast-paced environment and maintain confidentiality.

Responsibilities

• Investigates and writes crime reports when no suspect is present and conducts initial missing persons investigations.
• Assists with property and evidence functions; processes and disposes of property/evidence as directed.
• Enforces vehicle codes and municipal codes; issues citations and assists in traffic control.
• Provides information to the public by phone, email, and at the counter; explains departmental policies and procedures.
• Performs clerical tasks such as typing, data entry, and maintaining records and files.
• Supports crime prevention and community relations programs and assists in presentations.
• Assists with checkpoints and other traffic-related operations as assigned.

Skills

Attention to detail

Communication skills

Customer service

Adaptability

Teamwork

Education

High school diploma or GED

Tools

MS Office

Job description

City of Upland seeks a dependable, service-oriented professional to support the Police Department in non-sworn technical and clerical assignments. Responsibilities span records, investigations, traffic, field services, and property/evidence management.

The ideal candidate is organized, discreet, and capable of handling sensitive information while following procedures and delivering high-quality service to staff and the public.