Public Safety Radio Systems Project Manager

County of San Mateo; San Mateo (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

The County of San Mateo’s Technology Services Department is seeking a Radio Systems IS Project Manager I to lead Radio Services and NSD initiatives, combining project management with contract administration, MOUs, vendor licenses, and billing workflows.

The role requires coordinating with public safety partners and County departments, maintaining Planview records, tracking schedules and budgets, and ensuring smooth service transitions for radio and network upgrades.

Qualifications

• Have 2–3 years of project management experience with information technology, network, or communications infrastructure projects.
• Have 2–3 years of experience building and maintaining effective working relationships with public safety agencies and partners.
• Have experience administering contracts, service agreements, MOUs, or leases, including tracking obligations, amendments, renewals, and vendor performance.
• Have experience coordinating technology upgrades and service transitions, including implementation schedules, testing, customer communications, and operational handoff.
• Use Planview or a comparable project management system to maintain accurate schedules, budgets, milestones, resource information, and status reports across multiple assigned projects.
• Understand the operational needs of public safety communications; experience with land mobile radio, microwave systems, or related infrastructure is desirable.
• Organize multiple assignments, document decisions, address competing priorities, and elevate issues requiring management approval.

Responsibilities

• Managing assigned Radio Services and NSD projects from initiation through close-out; defining scope, deliverables, milestones, acceptance criteria, and work plans in consultation with customers, technical staff, and management.
• Coordinating network infrastructure upgrades, equipment replacements, connectivity improvements, and related NSD initiatives with technical specialists, vendors, and affected County departments.
• Serving as the project and agreement liaison for public safety partners and other Radio Services customers; gathering service needs, coordinating meetings and follow-up actions, and communicating project progress and service commitments.
• Coordinating preparation, review, amendments, and renewals of customer MOUs, service agreements, and radio site leases with management and the appropriate County offices; tracking obligations, expiration dates, approvals, and required documentation.
• Translating Radio Services MOU deliverables into trackable system routines for customer billing, including service commitments, billing schedules, and supporting records.
• Administering assigned Radio Services and NSD vendor and professional services contracts; coordinating scopes of work, tracking deliverables and performance, reviewing invoices, and following up on contractual requirements and unresolved issues.

Skills

Project management

Customer communication

Vendor coordination

Risk management

Budgeting

Education

Bachelor's degree in MIS/CS or related field

Tools

Planview

Job description

The County of San Mateo’s Technology Services Department is seeking a Radio Systems IS Project Manager I to lead Radio Services and NSD initiatives, combining project management with contract administration, MOUs, vendor licenses, and billing workflows.

The role requires coordinating with public safety partners and County departments, maintaining Planview records, tracking schedules and budgets, and ensuring smooth service transitions for radio and network upgrades.