Public Safety Programs Specialist

Blue Line Solutions LLC; Chattanooga (TN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off & Holiday Pay

Job summary

Blue Line Solutions, LLC is seeking a Program Specialist to support and interpret operational processes across Agency Onboarding, DOR coordination, and Court Services. The role requires strong judgment, policy interpretation, and professional responses to complex scenarios.

Ideal candidates will have experience in law enforcement support or government operations, with the ability to translate regulations into clear guidance, maintain confidentiality, and produce routine reports for leadership.

Qualifications

• Bachelor’s degree preferred and relevant experience
• 3–5 years in law enforcement support, court administration, or government operations
• Experience interpreting policies, regulations, or legal documents preferred

Responsibilities

• Interpret and process DOR agreements and ensure activation of agency accounts.
• Apply regulatory requirements to real-world scenarios and ensure compliance.
• Manage account holds, removals, and escalations requiring analytical judgment.
• Monitor and respond to DOR inquiries with policy-aligned communication.
• Deliver routine and ad-hoc reporting on DOR program performance.
• Build and maintain agency profiles in MayPop and NewGuard systems.
• Establish court workflows and ensure required legal documentation is properly structured.
• Interpret agency agreements and enforcement parameters for accurate system configuration.
• Provide guidance to internal teams when policies need clarification.
• Assist with handheld laser configuration and pre-implementation speed studies as needed

Skills

Critical thinking

Analytical reasoning

Ambiguity handling

Written communication

Judgment & decision-making

Attention to detail

Multitasking workflows

MS Office/CRM-ERP

Education

Bachelor’s degree in criminal justice, Public Administration, Legal Studies, Business, or related field

Tools

MayPop

NewGuard

Job description

Blue Line Solutions, LLC is seeking a Program Specialist to support and interpret operational processes across Agency Onboarding, DOR coordination, and Court Services. The role requires strong judgment, policy interpretation, and professional responses to complex scenarios.

Ideal candidates will have experience in law enforcement support or government operations, with the ability to translate regulations into clear guidance, maintain confidentiality, and produce routine reports for leadership.