Public Safety IT Technician

Natchitoches Parish Sheriff's Office; Natchitoches (LA); On-site; USD 60,000 - 85,000; Full time

Job summary

Natchitoches Parish Sheriff's Office in Natchitoches, LA is seeking a Full Time IT Professional to provide hands-on technical support, installation, maintenance, and troubleshooting of technology equipment across the agency.

The role requires a Bachelor's in IT or related field (or equivalent) and at least two years' experience; candidates must be able to communicate effectively, with readiness to work varying shifts and in hurricane/disaster conditions.

Qualifications

• Minimum of a Bachelor’s degree in IT or related field.
• Two years of IT experience in installation, maintenance, and troubleshooting of computers and network equipment preferred.
• Must have strong written and verbal communication and basic computer skills.

Responsibilities

• Provide hands-on technical support across the Sheriff’s Office.
• Install, configure, test, and maintain computers, monitors, printers, and network devices.
• Troubleshoot hardware, software, connectivity, and equipment issues.
• Assist with setup and maintenance of equipment used in patrol operations and investigations.
• Respond to service requests and implement solutions to restore systems.
• Maintain records of installations, repairs, and service requests.

Skills

Typing

Report writing

Email communication

Verbal and written communication

Education

Bachelor’s degree in Information Technology, Computer Science, Computer Technology, or a related field

Job description

Natchitoches Parish Sheriff's Office in Natchitoches, LA is seeking a Full Time IT Professional to provide hands-on technical support, installation, maintenance, and troubleshooting of technology equipment across the agency.

The role requires a Bachelor's in IT or related field (or equivalent) and at least two years' experience; candidates must be able to communicate effectively, with readiness to work varying shifts and in hurricane/disaster conditions.