Public Safety IT Field Technician

PARISH OF NATCHITOCHES SHERIFF & EX-OFFICIO; Natchitoches (LA); On-site; USD 40,000 - 65,000; Full time

Job summary

The Parish of Natchitoches Sheriff’s Office is seeking a Full Time IT professional to provide hands-on technical support, installation, maintenance, and troubleshooting of technology equipment and systems across offices and facilities.

You will install and maintain computers, network devices, printers, and related hardware; resolve issues reported by staff; and support equipment used in patrol operations and investigations. Prior experience and basic skills are required.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Computer Technology, or a related field preferred.
• Two (2) years of IT experience including installation, maintenance, repair, and troubleshooting of computers, network equipment, and other tech systems preferred.
• Equivalent combination of education, training and related work experience may be considered.
• Minimum 21 years of age, high school diploma or equivalent, valid LA driver’s license, able to communicate in writing and verbally, basic computer skills.

Responsibilities

• Travel to agency offices and facilities to install, maintain, troubleshoot, and repair technology equipment and systems.
• Install, configure, test, and maintain computers, monitors, printers, and network devices.
• Troubleshoot hardware, software, connectivity, and equipment issues reported by staff.
• Assist with setup and maintenance of equipment used in patrol operations, investigations, and communications.
• Respond to service requests, diagnose causes, and implement solutions to restore operations.
• Maintain records of installations, repairs, maintenance, and service requests.

Skills

Communication skills

Typing

Report writing

Education

Bachelor’s degree in Information Technology or related field

Equivalent combination of education & experience

Job description

The Parish of Natchitoches Sheriff’s Office is seeking a Full Time IT professional to provide hands-on technical support, installation, maintenance, and troubleshooting of technology equipment and systems across offices and facilities.

You will install and maintain computers, network devices, printers, and related hardware; resolve issues reported by staff; and support equipment used in patrol operations and investigations. Prior experience and basic skills are required.