Public Safety IT & Communications Systems Specialist

City of Show Low; Show Low (AZ); On-site; USD 70,000 - 95,000; Full time

Job summary

City of Show Low seeks a Public Safety Information Technology Specialist to support critical communication systems, dispatch operations, and regional radio infrastructure. You will troubleshoot, install, and maintain hardware and software, and coordinate with technicians to keep essential services online.

You will provide end-user support, perform routine network checks, monitor security, and assist in planning two-way radio projects with regional partners, ensuring safety and reliability for

Qualifications

• Bachelor’s degree in related computer science field.
• Four years of IT and Network Support experience.
• Any equivalent combination of education and experience.

Responsibilities

• Provide technical support to end users over the phone and in person; travel to users’ locations as needed.
• Perform routine network system checks to ensure functionality.
• Maintain records for computers and assigned users; run random antivirus audits and updates.
• Assist in maintaining, repairing, upgrading, and setting up computers and peripherals; perform cabling for voice/data as needed.
• Monitor day-to-day OS and application support issues; install, upgrade, and troubleshoot software; liaise with vendor support.
• Support administration, design, testing, and maintenance of computer systems, hardware, software, security protocols, and databases.
• Coordinate with vendors and technicians for repairs and installations of communications equipment.
• Monitor dispatch center, servers, and radio interface systems; observe equipment at fixed sites and towers for issues.
• Assist with two-way radio projects, equipment specs, purchasing, and bid documentation; collaborate with regional partners.
• Work with other cities/counties/state agencies to improve regional radio infrastructure.
• Assist in training employees on standard computer procedures and usage.

Education

Bachelor’s degree in related computer science field

Four (4) years of IT and Network Support experience

Any equivalent combination of education and experience

Job description

City of Show Low seeks a Public Safety Information Technology Specialist to support critical communication systems, dispatch operations, and regional radio infrastructure. You will troubleshoot, install, and maintain hardware and software, and coordinate with technicians to keep essential services online.

You will provide end-user support, perform routine network checks, monitor security, and assist in planning two-way radio projects with regional partners, ensuring safety and reliability for