Public Safety Communications Specialist

Public Safety Dispatch Network; Sacramento (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Public Safety Dispatch Network in Alta is seeking qualified dispatchers/telecommunicators to support public safety communications. Responsibilities include processing emergency and nonemergency requests, verifying locations, prioritizing incidents, and operating CAD, radio, and mapping systems while coordinating resources.

The role requires a high school diploma or equivalent, accurate typing, active listening, and clear communication, with certifications varying by jurisdiction.

Qualifications

• High school diploma or equivalent commonly required.
• Typing accuracy, active listening, and clear communication essential.
• Certifications depend on services and jurisdiction training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and information-security compliance.

Skills

Typing accuracy

Active listening

Clear communication

Education

High school diploma or equivalent

Tools

Computer-aided Dispatch (CAD)

Radio/Mapping/Telephone systems

Job description

Public Safety Dispatch Network in Alta is seeking qualified dispatchers/telecommunicators to support public safety communications. Responsibilities include processing emergency and nonemergency requests, verifying locations, prioritizing incidents, and operating CAD, radio, and mapping systems while coordinating resources.

The role requires a high school diploma or equivalent, accurate typing, active listening, and clear communication, with certifications varying by jurisdiction.