Public Safety IT Application Support Manager

New Mexico Department of Justice; Santa Fe (NM); On-site; USD 90,000 - 130,000; Full time

Job summary

New Mexico Department of Public Safety (DPS) IT Division seeks an Information Technology Application Support Manager to lead the Application Support Section. You will supervise a 5-person team delivering support for RMS, CAD, TraCS, and CJIS-enabled systems statewide.

The role requires a strong customer-service mindset, leadership, and accountability for 24/7 operations. Employment includes on-site work and collaboration with law enforcement agencies across New Mexico.

Qualifications

• :Bachelor's degree in CS, MIS, IT, or engineering required.
• :At least 4 years of experience in systems administration.
• :Background check and fingerprinting required prior to employment.
• :Valid driver's license and Defensive Driving Certificate within six months of hire.

Responsibilities

• Oversee recruitment and development of staff under the Manager.

Skills

Supervisory experience

Leadership

Customer service

Communication skills

Problem solving

Education

Bachelor's degree in Computer Science / MIS / IT / Engineering

Tools

Oracle

SQL

MS databases

Job description

New Mexico Department of Public Safety (DPS) IT Division seeks an Information Technology Application Support Manager to lead the Application Support Section. You will supervise a 5-person team delivering support for RMS, CAD, TraCS, and CJIS-enabled systems statewide.

The role requires a strong customer-service mindset, leadership, and accountability for 24/7 operations. Employment includes on-site work and collaboration with law enforcement agencies across New Mexico.