Public Safety IT Analyst — GIS, AI & Automation

New Hanover County

North Carolina

On-site

USD 62,000 - 106,000

Full time

14 days+

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Job summary

New Hanover County is seeking an IT Public Safety Analyst to analyze, plan, procure, design, install, and maintain Public Safety application systems. You will serve as the primary IT liaison for Public Safety, leading GIS, data analytics, AI, automation, and integrations across departments to enhance 911, law enforcement, and emergency management operations.

The role focuses on enterprise public safety applications, system integrations, and data-driven decision support, with opportunities to

Qualifications

Bachelor's degree in computer science or closely related field and five (5) years of related experience.
Public Safety IT experience is preferred but not required.
Knowledge of GIS, data analytics, AI, automation, and system integrations.

Responsibilities

Analyze, plan, procure, design, install, and maintain Public Safety application systems.
Serve as IT liaison for Public Safety and lead GIS, data analytics, AI, and automation projects.
Develop data reporting tools, dashboards, and GIS-based applications for operations.
Evaluate and integrate AI, automation, and emerging technologies in Public Safety.
Coordinate with vendors, manage budgets, and support training.