Public Safety & Emergency Response Officer

Dana-Farber Cancer Institute; Boston, Northern (MA, KY); Hybrid; USD 46,000 - 51,000; Full time

Job summary

Dana-Farber Cancer Institute in Boston is seeking a security professional to provide emergency response, patrols, incident investigations, and high-level customer service to patients, visitors, and staff.

Under supervision, you will protect people and property, conduct preliminary investigations, and support senior management across campus and off-site locations, with cross-training in special duties.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• 1 year of relevant security experience; multi-language skills a plus.

Responsibilities

• Provides protection to people and property through patrol, investigation, monitoring alarms, and surveillance cameras.
• Provides a high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful.
• Responds to emergencies, including medical incidents for adult and pediatric patients and active response.
• Conducts preliminary investigations into thefts, shortages, and other complaints involving potential misconduct.
• Gathers, analyzes, evaluates, and utilizes facts and evidence; interviews victims, complainants, witnesses, and suspects.

Skills

Verbal communication

Written communication

Office equipment

Crisis management

Risk analysis

Education

High school diploma

Bachelor's degree preferred

Tools

Word processing

Spreadsheets

Databases

Job description

Dana-Farber Cancer Institute in Boston is seeking a security professional to provide emergency response, patrols, incident investigations, and high-level customer service to patients, visitors, and staff.

Under supervision, you will protect people and property, conduct preliminary investigations, and support senior management across campus and off-site locations, with cross-training in special duties.