Public Safety Emergency Dispatcher | Overtime Eligible

911 Emergency Communications; Bethany (IL); Vor Ort; USD 40.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Professional training

Zusammenfassung

911 Emergency Communications in Bethany, IL is hiring an emergency dispatcher. Responsibilities include answering calls, confirming details, prioritizing incidents, and dispatching responders. The role requires a high school diploma and strong typing and listening skills. Shift work, overtime may be required.

This full-time position offers health coverage and retirement benefits, with a training program and opportunities to advance within the emergency communications network.

Qualifikationen

• High school diploma or GED commonly required.
• Testing scores/Certifications may be required by some agencies.
• Ability to type accurately, listen actively, and communicate clearly under pressure.

Aufgaben

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within training and certification
• Maintain accurate records and protect confidential information

Kenntnisse

Accurate typing

Active listening

Clear speech

Computer proficiency

Organizational skills

Ausbildung

High school diploma

Jobbeschreibung

911 Emergency Communications in Bethany, IL is hiring an emergency dispatcher. Responsibilities include answering calls, confirming details, prioritizing incidents, and dispatching responders. The role requires a high school diploma and strong typing and listening skills. Shift work, overtime may be required.

This full-time position offers health coverage and retirement benefits, with a training program and opportunities to advance within the emergency communications network.