Emergency Medical Dispatcher — 24/7 Critical Communications

County Emergency Communications; Bethel (CT); On-site; USD 45,000 - 70,000; Full time

Job summary

County Emergency Communications in Bethel, CT seeks Emergency Medical Dispatchers to gather incident details, determine priorities and coordinate EMS resources. Training and certification influence duties and eligibility.

Dispatchers may provide pre-arrival instructions, work overnight or rotating shifts, and must follow protocols and oversight. A high school diploma and CPR certification are common requirements; EMT/paramedic credentials are not universal.

Qualifications

• Excellent communication and listening skills.
• Ability to multitask under pressure.
• Strong attention to detail and data entry accuracy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Data entry

Education

High School Diploma or GED

CPR Certification

Job description

County Emergency Communications in Bethel, CT seeks Emergency Medical Dispatchers to gather incident details, determine priorities and coordinate EMS resources. Training and certification influence duties and eligibility.

Dispatchers may provide pre-arrival instructions, work overnight or rotating shifts, and must follow protocols and oversight. A high school diploma and CPR certification are common requirements; EMT/paramedic credentials are not universal.