Public Safety Dispatcher & Telecommunicator: Mission-Critical Impact

National Public Safety Careers; Hopper (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

National Public Safety Careers is recruiting for a Public Safety Dispatcher / Telecommunicator based in Henderson, IL. Duties include processing emergency and nonemergency requests, verifying locations, and coordinating response resources using CAD, radio, and mapping systems.

Applicants should have a high school diploma or equivalent and demonstrate accurate typing, active listening, and clear communication while handling multiple tasks.

Qualifications

• High school diploma or equivalent; certification requirements vary by service.
• Accurate typing, active listening, and clear communication; ability to multitask.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma

Tools

Computer-aided dispatch (CAD)

Radio systems

Mapping software

Job description

National Public Safety Careers is recruiting for a Public Safety Dispatcher / Telecommunicator based in Henderson, IL. Duties include processing emergency and nonemergency requests, verifying locations, and coordinating response resources using CAD, radio, and mapping systems.

Applicants should have a high school diploma or equivalent and demonstrate accurate typing, active listening, and clear communication while handling multiple tasks.