Emergency Communications Dispatcher

Public Safety Dispatch Network; Alburnett (IA); On-site; USD 38,000 - 62,000; Full time

Job summary

Public Safety Dispatch Network in the United States is seeking qualified police dispatchers to support law enforcement operations. The role involves taking emergency and nonemergency calls, accurately documenting locations and descriptions, and coordinating with officers using radio and phone systems to ensure timely responses.

Dispatchers may work various shifts, including nights and weekends, and may be required to complete background checks and CJIS training.

Qualifications

• High school diploma or equivalent; training may be provided for entry-level.
• Ability to type accurately and understand spoken information.
• Clear radio communication and knowledge of jurisdiction geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Communication

Radio communication

Geography

Education

High school diploma

Tools

CJIS familiarity

Job description

Public Safety Dispatch Network in the United States is seeking qualified police dispatchers to support law enforcement operations. The role involves taking emergency and nonemergency calls, accurately documenting locations and descriptions, and coordinating with officers using radio and phone systems to ensure timely responses.

Dispatchers may work various shifts, including nights and weekends, and may be required to complete background checks and CJIS training.