Public Safety Dispatcher: Emergency Communications Pro

National Public Safety Careers; Danville (PA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Employee assistance resources

Job summary

National Public Safety Careers is seeking qualified Public Safety Dispatchers/Telecommunicators for positions at Montour, PA. The role involves processing emergency calls, verifying locations, and coordinating responses using CAD, maps, and radio systems.

The work may require night shifts, weekends, and overtime, with strict adherence to procedures and privacy. The position emphasizes accurate typing, active listening, and the ability to multitask in dynamic, high-pressure environments to

Qualifications

• Typing proficiency and accuracy.
• Active listening and clear spoken communication.
• Ability to switch between tasks and priorities under pressure.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

CAD software

Radio systems

Job description

National Public Safety Careers is seeking qualified Public Safety Dispatchers/Telecommunicators for positions at Montour, PA. The role involves processing emergency calls, verifying locations, and coordinating responses using CAD, maps, and radio systems.

The work may require night shifts, weekends, and overtime, with strict adherence to procedures and privacy. The position emphasizes accurate typing, active listening, and the ability to multitask in dynamic, high-pressure environments to