Public Safety Dispatcher & Telecommunicator Help Save Lives

National Public Safety Careers; Boise (ID); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators to support emergency and routine requests. The role combines information management, technology, and decision-making in a fast-paced environment in Meridian, ID.

Responsibilities include call taking, dispatching, and using CAD, radio, and mapping systems. Requirements include a high school diploma or equivalent, accurate typing, active listening, and clear communication.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Required certifications depend on the services handled and the jurisdiction's training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators to support emergency and routine requests. The role combines information management, technology, and decision-making in a fast-paced environment in Meridian, ID.

Responsibilities include call taking, dispatching, and using CAD, radio, and mapping systems. Requirements include a high school diploma or equivalent, accurate typing, active listening, and clear communication.