Public Safety Dispatcher & Telecommunicator - 24/7 Ops

National Public Safety Careers; El Paso (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators to support the flow of information between the public and emergency responders. Responsibilities may include call taking, police/fire/EMS dispatch, or a combination, depending on the center.

This role combines communication, technology, and decision-making. Candidates must have a high school diploma, demonstrate accurate typing and active listening, and be prepared for shifts that include nights, weekends,

Qualifications

• High school diploma or recognized equivalent commonly required.
• Typing accuracy and active listening essential.
• Certifications depend on services and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telecommunication and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant updates.
• Support interagency coordination and requests for additional assistance.
• Maintain records and follow information-security requirements.

Education

High school diploma or GED

Job description

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators to support the flow of information between the public and emergency responders. Responsibilities may include call taking, police/fire/EMS dispatch, or a combination, depending on the center.

This role combines communication, technology, and decision-making. Candidates must have a high school diploma, demonstrate accurate typing and active listening, and be prepared for shifts that include nights, weekends,