Emergency Communications Dispatcher - Rotating Shifts

National Public Safety Careers; Fort Lauderdale (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

National Public Safety Careers seeks a Public Safety Dispatcher/Telecommunicator to support information flow between the public and emergency responders. Responsibilities include call taking, dispatch, and coordinating resources using computer-aided dispatch and radio systems.

The role requires strong typing, active listening, and clear communication. Typical shifts may include nights, weekends, holidays, or overtime during emergencies.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Certifications depend on services handled and jurisdiction's training standards.
• Typing, active listening, and clear communication are essential capabilities.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma or equivalent

Job description

National Public Safety Careers seeks a Public Safety Dispatcher/Telecommunicator to support information flow between the public and emergency responders. Responsibilities include call taking, dispatch, and coordinating resources using computer-aided dispatch and radio systems.

The role requires strong typing, active listening, and clear communication. Typical shifts may include nights, weekends, holidays, or overtime during emergencies.