Public Safety Dispatcher & Telecommunicator — 24/7 Impact

National Public Safety Careers; Twain Harte (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers seeks a Public Safety Dispatcher / Telecommunicator in Twain, CA to support emergency communications between the public and responders. This role involves taking calls, dispatching units, and gathering essential details to guide response.

You will operate computer-aided dispatch systems, verify locations, and prioritize requests while following agency procedures. A high school diploma and strong typing, listening, and communication skills are required.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks. Required certifications depend on the services handled and the jurisdiction's training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Job description

National Public Safety Careers seeks a Public Safety Dispatcher / Telecommunicator in Twain, CA to support emergency communications between the public and responders. This role involves taking calls, dispatching units, and gathering essential details to guide response.

You will operate computer-aided dispatch systems, verify locations, and prioritize requests while following agency procedures. A high school diploma and strong typing, listening, and communication skills are required.